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SVP, Financial Planning & Analysis

Key Responsibilities:

  • Provide executive leadership to Global FP&A team.
  • Directly responsible for an operational budget of over 400m.
  • Strengthen the timeliness, accuracy and thoroughness of Dialog Direct / Qualfon's financial reporting procedures.
  • Innovate and implement new financial management tools to key stakeholders including executive team, VPs, OMs, Site Leaders, etc
  • Serve as a trusted finance leader to business partners and other senior management team.
  • SME for FP&A globally.
  • Lead and oversee the annual planning process, which includes the forecasts of the income statement, balance sheet and key business drivers, including scenario analysis under various economic conditions.
  • Set up global standard processes.
  • Review and present multi-year forecasts, strategic initiatives and opportunities to improve financial performance.
  • Oversee financial modeling and analytical support.
  • Review the balance sheet to ensure legal entities are appropriately capitalized under Dialog Direct / Qualfon Groups framework, and recommend actions as needed.
  • Evaluate and assess business profitability and drive associated decision making processes to provide necessary information for the groups.
  • Assist in business specific projects as needed including M&A

Qualifications and Skills:

  • 10 or more years' experience in a Global FP&A corporate environment combined with 15 years in corporate finance.
  • Experience in managing remote teams.
  • Expert knowledge in drafting & driving budgeting and forecasting activity.
  • Experience in developing and updating forecast models and methodologies to suit changes in the business.
  • Drafting business plans for new lines of businesses.
  • Profit and Loss structuring of new products & projects.
  • Superior strategic skills that provide business insight and support decision-making processes
  • Structuring Management Information Systems, reporting & necessary controls in planning activity.
  • Must have experience with identifying & driving opportunities in P&L through the cost/revenue optimization process.
  • Experience in working closely with different business units and helping them to improve financial performance.
  • Expert knowledge & understanding on costing activity including knowledge on cost allocation methodology.
  • Ability to lead a project from inception and managing work with minimal supervision.
  • Ability to work well with a variety of business partners and diverse stakeholders.
  • Must have experience working with a large organization preferred.
  • Expert knowledge in MS Office.
  • BS/BA in economics, finance, accounting or a related field.
  • MBA preferred.
  • Travel up to 20% - USA, Philippines and Guyana

About Dialog Direct

Dialog Direct is a marketing and customer engagement solution provider focused on helping brands connect and engage with their customers to generate leads, increase sales and provide superior customer engagement solutions that create remarkable experiences. With more than 3,500 team members across 11 locations, the company offers a full range of sales and marketing support services direct marketing, campaign management, customer service and sales, order fulfillment, eCommerce and data analytics to help its clients build lifelong customer relationships.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

All candidates will be required to complete and pass a background check. All candidates selected will also be processed through E-Verify. E-Verify is an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States.



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